About Us
History
The development of “Makedonijalek” dates back to 1978 while as of 1991 the company operates with permanent structure and ownership capital.
Our journey started with a mission to provide top-quality products and services intended for health protection. Throughout the years we expanded our portfolio, and we reinforced our share on the market using innovations and excellence. Our commitment to improvement of the health standards established us as a reliable name in the industry. Through our offer our clients have access to great deal of the medical products present on the European and world market. “Makedonijalek” pays special attention to the selection of suppliers.
Beside the basic conditions when making an order, i.e., the suppliers to be registered and capable of meeting the needs and expectations of “Makedonijalek” and its clients, we are paying special attention to the business moral and procurement of products which have underwent all necessary controls and registrations.
The features of the products are verified by the most respectable institutions for control and registration of medicines and medical products.
Fast, timely and quality service. A cure for everyone, anytime, anywhere.
Focus on clients
The key to our success is understanding the wishes and needs of the clients and therefore, it is an imperative to understand their current and future needs, to meet their requests and to strive to exceed their expectations.
Mission
Our imperative is to create models with which we will directly and indirectly influence the improvement of the quality of life of our employees, our partners, associates, and consumers.
To create conditions and a business climate that will directly influence the improvement of the quality of the healthcare system in general.
To become leaders and promotors of new values in the field of health protection and quality of life of each citizen.
Fast, timely and quality service. A cure for everyone, anytime, anywhere. This is the mission of “Makedonijalek.”
Vision
Our vision is to stay on the path which we have already taken.
Leaders in imports, representation, promotion, storage and distribution of medicines and wide range of products for health and care.
Opening new markets, new partnerships and introducing and following the highest and most modern technologies and business standards.
Values
“Makedonijalek” in the context of its company and business culture, is fully devoted to building trust and respect, first among its employees, partners, and associates, as well as towards respect for the society, socially responsible practices and nurturing and developing high environmental awareness and conscience for the work and living environment.
The reputation and honour of “Makedonijalek” have been built for decades, and, together with the embedded integrity, provide us with constant growth in the realisation of our mission and vision.
Quality
By following good distribution practice and good storage practice, we ensure the conditions necessary to ensure the appropriate quality, safety and effectiveness of medicines and other products to our customers and end users.
To achieve this, we use a good system of employee training and effective change management, risk assessment of processes in relation to product quality, internal audit and continuous monitoring of the effectiveness and efficiency of processes.